If you have purchased a Holiday E-Gift Card, please note the following:
- The Gravity E-Gift Card is a digital gift card. You will not receive a physical gift card in the mail, and will get an email with the redemption code.
- Though we cannot add customizations or notes to your order, you can print the digital e-gift card you receive and present it to the gift receiver or send the gift card via email to the recipient.
- Gravity E-Gift Cards are non-refundable and non-returnable.
- Gravity E- Gift Cards cannot be redeemed for cash.
Redeeming your Gravity E-Gift Card:
E-Gift cards can be redeemed in the checkout process. There will be a space on the right side of the screen that reads “Gift Card or Discount Code.” If there is a remaining balance to pay after you have used a e-gift card, you may add an additional e-gift card or check out using a different method of payment (Credit Card, Apple Pay, Klarna, etc).
If a Gravity E-Gift Card was used for a purchase and the purchase is returned, the funds will return to the gift card.
If you are unable to find your e-gift card number or need it to be resent, please reach out to firstname.lastname@example.org for assistance.