Once your order has been placed, it is immediately prepared for shipping. When your order is ready for shipping and leaves our warehouse, you will receive an email notification with a tracking number (UPS for US and Canadian orders, USPS for smaller items) and a link to view the status of your delivery/estimated delivery date. (Be advised cancellations/changes to orders are unable to be completed after this point).
Orders are estimated to arrive within 5-7 business days of shipment within the continental US. Orders for residents of Alaska, Hawaii, and Canada are estimated to arrive within 10-14 business days of shipment. We cannot offer expedited shipping.
If your order has not shipped in over two weeks, please notify us at firstname.lastname@example.org. This may mean there may be an issue in fulfillment/delivery that we can work to get resolved.
We do not ship to APO, PO and FPO boxes.
From our website, we are only currently shipping to the United States and Canada. We are also available at Indigo online and in select retail stores for those in Canada.
For those in the UK, Italy, France, Germany and Spain we are now available on Amazon EU.
For our products in France and for shipping across Europe, please click here.
For a full list of US locations, please click here.